Privacy Policy
Terms & Conditions
These terms govern your use of our website and the purchase of products from Desktech Studio.
1. Business identity
Desktech Studio is operated by Desktech Studio Limited, registered in England and Wales with company number 16866916 and VAT number GB 512664406. Our registered office is Woodhaven, Butcherfield Lane, Hartfield, East Sussex, United Kingdom, TN7 4LB. You can contact us at contact@desktechstudio.shop.
2. Website usage
By accessing or using this website, you agree to these terms. You agree to use the website only for lawful purposes and not to interfere with its normal operation. We may update these terms from time to time, and continued use of the website after changes are posted constitutes acceptance of the revised terms.
3. Product information
We make every effort to ensure product descriptions, images and specifications are accurate. However, images are for illustration and colours may vary slightly depending on your screen. All dimensions and specifications are approximate and provided for guidance.
4. Pricing
All prices are shown in British pounds (£) and include VAT where applicable. We aim to keep pricing accurate, but occasionally errors may occur. If we discover an error in the price of an item you have ordered, we will contact you to confirm before proceeding.
5. Orders
Placing an order is an offer to purchase. We will confirm receipt of your order, and a contract is formed when we accept it by dispatching the goods. We may decline or cancel an order where we are unable to fulfil it, and will refund any payment made in such cases.
6. Payments
Payments are processed securely through Stripe. We do not store your full card details on our own servers. By completing a purchase, you confirm that the payment details you provide are valid and that you are authorised to use them.
7. Shipping
We ship within the United Kingdom only. Free delivery applies to orders over £75; a flat delivery charge applies to orders below this. Delivery times are estimates and may vary. Please see our Shipping & Delivery page for full details.
8. Returns and refunds
We offer free 30-day returns on eligible items. Please see our Returns & Refunds page for the full policy.
9. Warranty
Warranty coverage depends on the individual product and its manufacturer, where applicable. Please see our Warranty page for details.
10. Intellectual property
All content on this website, including text, images, logos and graphics, is owned by or licensed to Desktech Studio Limited and is protected by applicable intellectual property laws. You may not reproduce, distribute or use any content without our prior written permission.
11. Limitation of liability
Nothing in these terms limits or excludes liability that cannot be limited or excluded by law. To the fullest extent permitted, Desktech Studio shall not be liable for any indirect or consequential loss arising from your use of this website or the products purchased.
12. Contact
Questions about these terms? Contact us at contact@desktechstudio.shop or visit our contact page.